It meets your service guarantee requirements for efficient and stable operation of core equipment and high availability of business network in an all-round way.
One interface for all 7X24 telephone, mail, web, API and app, global support, quick response to multiple maintenance types involving multiple vendors in multiple languages.
Multi-vendor and multi-technology remote support, covering troubleshooting, technical consultation, standby, etc.
Spare parts support based on "third party" maintenance, covering Spare Parts First, repair of returned parts, cold spare parts, on-site spare parts, spare parts leasing and other business forms.
Including OEM maintenance support, on-site troubleshooting, on-site replacement of spare parts, staying on duty at critical moments and other on-site support needs.